Direct and Customized Billing

DataPath’s Direct Billing solution is used not only for collecting premiums for group health benefits, but can also be applied to other billing arenas such as leave of absence, contract employees, individual marketplace payments, parking fees, and union dues, or other purposes tailored to your needs.

Our versatile solution adapts to a variety of specifications, enabling you to handle any payment, benefit, billing, and election structure. Additional features include unlimited plan designs, flexible importing, integrated cash management, and fulfillment services.

DataPath Billing Solutions address important concerns such as these:

  • "Billing plan setup can be complex, and enrollment takes a lot of time.
  • DataPath has simplified the billing plan creation process by providing users with setup wizards and the ability to easily import census, benefit, qualifying event and payment data. Employee and group census data may also be imported from other DataPath solutions.

  • “My clients have unique billing needs, which require specific plans and tier structures for each one.”
  • Our Premium Billing solutions allow you to create unlimited plan designs and tier structures, with customizable eligibility, payment grace, and election periods. There are also unlimited options for subsidy and severance packages, and our solutions also accommodate all loss of coverage rules.

  • “Cash management is overwhelming with so many incoming and outgoing payments.”
  • DataPath’s integrated cash management enables you to track all payments received and remitted, create checks, and issue refunds to participants. Process payments by credit card, auto-draft, and checking or savings accounts through our online portal.

  • “I have to be able to bill to and record payments from third parties.”
  • Our simple, straightforward “third-party payer” feature allows an entity other than the named policyholder to be invoiced for premiums. Specify the third-party billing entity during account setup, or create as needed per benefit being billed. Receipts can be identified in the system by the actual payer, allowing any subsequent refunds to be made to the payer rather than the policyholder.

Billing Solutions Features and Benefits

Intuitive Interface

  • Perform status changes from one screen
  • Utilize easy undo function to reverse rate changes, qualifying events, elections and terminations
  • Simplify batch processing of letters and reports

State-of-the-art fulfillment services

  • Generate documents and notices automatically per event timeline
  • Store documents digitally and on the web
  • Print original documents on demand
  • Receive proof of mailing

Accessible web portal

  • Access your account, 24/7
  • Make online elections
  • Communicate, report, and interface with employers and employees

Other benefits

  • Automate compliance
  • Choose from multiple delivery options, including web posting with email notification
  • Submit CSV or Excel file formats